Refund policy

No Refund or Return Policy

At Krystal's Kollections, all sales are final. We do not accept returns or offer refunds for any products once an order has been placed.

Why?
As a small business, each item is made or sourced with care to provide high-quality products for our customers. To maintain fair pricing and efficient operations, we are unable to accommodate refunds or returns.

Damaged or Defective Items
We understand that sometimes items may arrive damaged or defective due to shipping issues. If this happens, please contact us within 7 days of receiving your order at [krystalmurray777@gmail.com], including a description of the issue and photos of the item and packaging. We’ll work to resolve the issue promptly.

Thank you for supporting Krystal's Kollections! Your understanding and support mean the world to us.