Shipping policy
At Krystal's Kollections, we’re dedicated to getting your order to you quickly and safely. Please review our shipping policy below for details.
Processing Time
- Orders are typically processed within 2–5 business days after payment is received.
- Please note: Processing times may be longer during peak seasons or sales events.
Shipping Methods
- We offer a range of shipping options to fit your needs, including standard and expedited delivery.
- Shipping fees are calculated at checkout based on your location and the weight of your order.
Delivery Times
- Standard shipping typically takes 5–10 business days within the United States.
- International shipping times vary depending on the destination but usually range from 10–20 business days.
- Please note: Delivery times are estimates and may be affected by factors beyond our control, such as customs delays or carrier issues.
Order Tracking
- Once your order is shipped, you’ll receive an email with tracking information so you can follow your package every step of the way.
Lost or Stolen Packages
- Krystal's Kollections is not responsible for packages lost or stolen after delivery. If your package is marked as delivered but you did not receive it, please contact the shipping carrier directly for assistance.
Questions?
If you have any questions about your order or shipping, feel free to contact us at [krystalmurray777@gmail.com].
Thank you for shopping with Krystal's Kollections!